Informatıon Technologıes Technıcal Support Expert
General Qualifications
• Graduated from related undergraduate departments of universities
• Aware of OEM components and computer performance requirements,
• Ability to install hardware, software and network systems of in-house computers, fixing technical malfunctions
• Knowledgeable in Network architecture and management (Domain, WAN/LAN, DHCP, TCP/IP, DNS, IIS/SMTP, Active Directory, VPN)
• Preferably MCSE / MCITP certificate holder or system training
• Preferably knowledgeable in Cisco switch, router, AP, firewall management
• To be able to support the end user (PC, Printer, Peripherals) in repair and installation issues
• Following hardware needs, backing up servers and users
• Able to track in-company computer license, inventory, infrastructure information
• Proficient in technical English
• Strong in Communication, ability to manage time and compatible with teamwork
• Disciplined and highly motivated, having advanced planning and organizational skills
• Strong in planning, quick decision making and coordination
• Responsible, able to think analytically, working quickly and result-oriented in a dynamic environment
• Those who have completed their military service or have no military obligation
• No obstacle for short and long-term travel to abroad